Policy

Return and Refund Policy

· We do offer 7 Days Free Return Service for product which is defective upon delivery

· Please take note that warranty does not cover: If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.

o Damages to item done deliberately or improper handling of it.

o Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.

o Modifying, repairing the product without written consent.

· If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.

· Please keep the packaging well and return the goods as a whole.

· We offer 7 days return period, with buyer paying the return postage unless item is proven      defective upon receipt.

· Elvira Systems will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.

· Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.


- Please contact us for investigation before you return the item to us.

- Email: info@elvirasys.com

- SMS/WhatsApp/LINE 016-6653975